Cancellation policy

Right of cancellation

You have the right to revoke a contract within 14 days without giving reasons. The withdrawal period starts from the day on which you or a third party, who is nominated by you and is not the deliverer, have taken the goods in possession. Downloads and sealed goods, which seals were removed after the delivery, are excluded from the right of cancellation.

To carry your right of cancellation you must inform me, Ulrich Rathgeber, Leberstr. 36, 10829 Berlin, Germany, ph. +49 - 30 - 54 82 98 18, email info@ulrichrathgeber.com via an unique statement (for example a letter sent by mail or an email) about your decision to revoke this contract. You can use the enclosed sample cancellation form for this, which however is not prescribed. For ensuring the revocation period it is sufficient that you submit the notice of the use of the right of cancellation before the withdrawal deadline. 

Consequences of cancellation

If you cancel this contract, I have to pay back to you all payments which I have received from you, including the delivery costs (with the exception of additional costs which arising from your choise of having a different kind of delivery than the cheap standart delivery which I have offered). I have to repay thes payments immediately and at the latest within 14 days from the day on which I have received your notice of revocation of the contract. The repayment is carried out on the same account that you have used in the original transaction, unless you otherwise agreed explicitly. In no case fees will be charged because of this repayment. I can refuse the repayment until I again held back the goods or until you proved that you have returned the goods, whichever the earlier time is.

You have to return or to transfer to me the goods promptly and in any case within 14 days from the date at which you inform me about the revocation of this contract. The deadline is respected, if you send the goods back before the expiration of the deadline of 14 days. You have to pay for the return of the goods. For a possible loss in value of the goods you only have to pay if this loss in value is due to an handling, which is is not neccessary for an examination of the nature, characteristics and functioning of the goods.

If you have requested that in case of a booking this service should begin during the opposition period, so you have to pay me a reasonable amount. Reasonable means, it correlates the part of the already provided services up to the time to which you have taught me that you want to revoke the contract, in comparison to the total volumen of service which is scheduled in the contract. 

 

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